We will indicate the new and old condition of the product on the product title. Buyers have 30 days to request a replacement if the product is defective or not working properly.
The product requested for replacement has not been tampered with. We'll check it out when we return. We will contact you as soon as we see the message. We have a strong inventory supply chain and hope to get more products that you are satisfied with. Your praise can make us work harder, hope to leave a good review for us. As long as you want, we will reply to you as soon as possible.